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IAS Knowledge Preservation
Who knows?
Capture, preserve, review, and retrieve workforce expertise through structured interview campaigns.
AvailabilityAvailable for Customer Implementation
The operating challenge
Critical knowledge should not leave with the employee.
Experienced employees carry responsibilities, exceptions, escalation practices, and site history that ordinary handover notes miss. Knowledge Preservation turns that experience into an organized campaign with review and attribution.
Why the current approach falls short
Critical responsibilities, exceptions, and workarounds often remain in experienced employees’ memories. Informal interviews create recordings and notes without consistent coverage, review, or attribution.
Product characterHuman · Guided · Organized
People and responsibilities
Employees, supervisors, and successors
- Experienced employees
- Supervisors
- Knowledge managers
- Training and HR leaders
Working sequence
A guided knowledge-capture campaign
- 01Define a campaign and responsibilities
- 02Conduct guided interview sessions
- 03Process a local draft
- 04Review and approve knowledge
- 05Retrieve approved material with attribution
Information entering Knowledge Preservation
Campaigns, responsibilities, interviews, and recordings
- Campaign scope and responsibilities
- Structured employee interview sessions
- Recorded audio and transcripts
- Supervisor topics, reviews, and approvals
What users receive
Approved knowledge records and coverage gaps
- Reviewed knowledge records with attribution
- Coverage and transfer-progress views
- Approved role and responsibility guidance
- Searchable onboarding and succession material
Product integrity
Review, approval, and attribution
Drafts remain distinguishable from reviewed, approved knowledge. Retrieval is designed to retain the person, campaign, topic, and source context.
Review IAS security responsibilities →Deployment and connections
Local processing for workforce knowledge
Employee and role data may be imported from approved sources. Local transcription and AI processing depend on the selected deployment and are kept separate from approval authority.
Review local deployment options →Illustrative workflow — no customer data shown.
Retirement-transfer campaign
A senior electrical employee approaching retirement completes structured sessions covering recurring failures, site responsibilities, unusual operating conditions, and escalation practices. Supervisors review the records before they become onboarding material.
Recommended starting scope
Plan the first campaign
- 01Choose one role, team, or succession risk
- 02Define responsibilities and interview topics
- 03Run multi-session interviews
- 04Review drafts and approve the initial knowledge set
Questions from prospective users
Questions about interviews and approval
Does the system publish interview drafts automatically?
No. Draft processing, supervisor review, approval, and authorized retrieval remain distinct stages.
Can an employee complete more than one session?
Yes. Campaigns are designed around multiple guided sessions, topic coverage, and resumable work.
How is implementation scoped?
IAS matches recording, processing, review, and retrieval capabilities to the approved customer implementation plan.
Talk with IAS
Plan a Knowledge Preservation campaign
IAS will review the Knowledge Preservation workflow, information sources, users, infrastructure, and recommended starting scope with your team.